A Nurse’s Role: Supporting Families at the End of Life

Last month, Sue Herd, one of our Nurse Coordinators, shared how we begin supporting people at the end of life. After assessing the patient’s needs, the Nurse Coordinator carefully assigns a nurse to provide personalised care and support for the patient and their loved ones.

This month, Dawn, one of our experienced nurses, describes what happens next:

“Before each shift, I receive a detailed handover outlining the patient’s condition, medication, and wishes, including their ‘Respect Form’.

When I arrive, I introduce myself and reassure the family. They’re often physically and emotionally exhausted and just knowing someone is there through the night can bring great relief. I remind them I’m there for the patient, and them too.

Night shifts are often quieter, and families sometimes want to talk. I listen. I make sure the patient is comfortable, assess their needs, and, with consent, give medication to ease symptoms. I always explain what I’m giving and why. Good communication and accurate documentation are essential.

Comfort and dignity guide everything I do. Sometimes, a patient might want to hold a hand or chat. Other times, they might fancy a pancake or their favourite snack at 3 am – and if I can, I make it happen. These small moments matter.

Our care is holistic. It’s not just about managing physical symptoms – it’s about emotional support, reassurance, and presence. Every person deserves to be treated with the same care and kindness I’d want for my parents.

We’re there, day and night, to help make the end of life as peaceful and dignified as possible – always guided by the wishes of the person we’re caring for.”

At Campden Home Nursing, we aim to give every patient a ‘good death’ – gentle, respectful and surrounded by compassion.